Our experienced Local Support Staff is dedicated to optimizing your connection, troubleshooting, and answering any questions you may have, 24/7/365. We are committed to providing you a prompt and accurate response, and to customizing our level of support to suit your individual needs.

Step-by-step instructions on everything from connecting to the Internet, to setting up your mail client. Follow each lesson at your own pace or print out for later use.

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A constantly growing library of questions and answers that address questions that are both common and rare.

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Common Questions and Solutions

View all knowledge base articles.

KB ID#	Question
KB0034318	Why has Internet Explorer gotten slower?
KB0737833	What are the addresses for Nauticom's DNS, Mail, and News Servers?
KB0163083	How do I check my email away from home?
KB0447073	How do I upload files to my personal webspace?
KB0521370	Why can't people reply to my email messages?
KB0952625	Where can I get Online Safety Information?
KB0627414	What directory do I upload my web pages to?
KB0914442	I lose my dialup connection soon after I get connected.
KB0899325	What is a "cookie"?
KB0921083	What is DSL?